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Agoda is an online platform which helps you to plan an unforgettable trip. From business meetings and adventure travel to family holidays and honeymoons, Agoda will satisfy and cover all your needs. Search and book the cheapest possible flights or enjoy comfortable hostels and hotels for every taste. Whether you want to get more personal space and home cosiness, the team of professionals will find roomy house or apartment for you and your family. Easy search and appropriate filters will help you to book your best trip at any place. To make prices more enjoyable, create your account and receive all profitable deals and offers earlier than everyone else. Book faster, book smarter and book with Agoda.
New Booking
Once, you decide to travel with Agoda, read verified reviews from other travellers to make sure that your choice is right. Make your selection, choose options and see the latest price at the checkout page with fees and charges to avoid misunderstanding. It’s important to enter correct amount of guests, cause some hotels have special limits and a commission fee can be charged. Usually, hotels allow parents to stay with their children in one room, but if you have two or more children, hotels can charge an extra fee for extra bed. After booking, it’s important to ensure that all your information is written correctly.
Payments
After you made your reservation, use your credit card to continue checkout and confirm your reservation. When you don’t have a credit card, Agoda gives you an opportunity to make payments with debit card, PayPal, bank transfers or even ATM. If you chose your destination from “Special Rates” category, Agoda won’t charge your credit or debit card and you should make payment directly at the hotel.
Cancellation
If you want to cancel your trip, you can do it through special link, which will be given in your confirmation email. The conditions of cancellation are different at every hotel. Check all details in every booking form. You will get your refund approximately after 10 business days. Don’t worry if you don’t receive money within the deadline, cause some banks need 15-30 days to proceed payments.
Contacts
If you have additional questions or need an immediate help, contact Agoda customer service. Enter special form at agoda.com or call +44 20 3027 7900. It doesn’t matter what time is it now, cause Agoda customer service is available 24/7.